Book your appointment in advance

We recommend a stable internet connection with at least 1.5 Mbps upload and download speed for smooth audio and video. Using a wired connection or strong Wi-Fi signal is ideal.

If you’re joining from a computer, you don’t need to install anything – simply use your browser (Chrome works best).

If you’re using a mobile device or tablet, you’ll need to download the free Google Meet app.

After booking, you’ll receive a confirmation email with your personal Google Meet link. Simply click it a few minutes before your scheduled time to join.

Your personal meeting link will be sent to you by email after booking. Please check your inbox (and spam folder, just in case).

Please check your device settings and permissions. Make sure your browser or app has access to your microphone and camera. Restarting your device often helps. If you’re still having issues, contact us by email before the session.

You can reschedule or cancel up to 48 hours before your scheduled consultation free of charge. For changes less than 48 hours in advance, the full fee may apply.

• 30-minute consultation: 60 EUR

• 45-minute consultation: 80 EUR

  The consultation length can be selected when booking your session.

We accept bank transfers (including SEPA payments in all currencies).

Payment instructions will be sent to you by email after booking. Please note that your appointment is confirmed only after payment is received.

Yes, Google Meet uses encryption to protect all communications during your session. It is a widely trusted and secure platform used globally by healthcare professionals.

Consultations are not recorded unless agreed in advance for a specific reason. If a recording is ever needed, your explicit written consent will be required.

We follow strict confidentiality standards. Your medical and personal data will never be shared or used for any purpose other than your consultation. For full details, please refer to the Privacy Policy page.

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There is no cancellation fee if canceled at least 48 hours before the consultation.

Cancellations made less than 48 hours in advance are non-refundable.

You will receive a PDF invoice by email after your payment is confirmed. Please let us know if you need the invoice issued with specific billing information.

To make the most of your session, please:

• Find a quiet and private space with a good internet connection.

• Make sure your camera and microphone are working.

• Have your medical documents, lab results, or questions ready in advance.

• Bring a notebook or device if you’d like to take notes.

You can email your documents (lab results, reports, etc.) to patricietrieste@gmail.com before your consultation. Please send them at least 24 hours in advance to allow time for review.

Feel free to ask anything at any time during the session. The consultation is fully interactive and focused on your individual needs. You can also take notes or ask for clarification if anything is unclear.

If the connection drops during the consultation, please try to reconnect using the same link. If the issue persists, you will receive an email with instructions to reschedule or continue at a later time, free of charge.

We do not offer dedicated technical support. Please ensure your device, internet connection, microphone, and camera are working properly before the consultation.

For any scheduling or follow-up issues, you can contact:

📧 patricietrieste@gmail.com

We do not offer test calls, but you can easily test your setup by visiting meet.google.com. There, you can start a test meeting to check your camera, microphone, and internet connection.